Performances + Events
Counseling and Wellness Center
The Counseling and Wellness Center at NEC provides support to students. We offer on-campus counseling services at no charge to any student and without a waiting list for services. Our space is completely confidential, and our services are provided in both English and Mandarin. We also provide groups and workshops throughout the year.
Our clinicians and counseling staff offer a safe and confidential space to all students. We welcome you to come in as your true self, in any emotional state to receive the level of care comfortable for you.
Through a partnership with Tufts Medical Center’s Collegiate Clinic for Wellness (CCW), NEC students have full access to Tufts Medical Center’s slate of medical services, including medical, health, and psychiatry support
Counseling and Wellness Center
Contact Information and Resources
The Counseling and Wellness Center is located in room SB 112 in the St. Botolph Building.
To access the center enter at 255 St. Botolph Street and make your way to the St. Botolph side of the building using the second floor concourse. The office is on the first floor of the St. Botolph building across from Pierce Hall.
Regular Hours
Monday, Tuesday, Wednesday: 9 a.m. – 7 p.m.
Thursday: 9 a.m. – 4:30 p.m.
Friday: 9 a.m. – 5 p.m.
Urgent Hours
Monday through Friday: 1 p.m. – 3 p.m.
Visit or call NEC’s Counseling and Wellness Center at (617) 585.1284. You may also reach Carol Abizaid, the Director of Counseling and Wellness, at carol.abizaid@necmusic.edu.
Dial 988 for the Suicide and Crisis Lifeline.
Call Massachusetts Behavioral Health Help Line at (833) 773.2445. You can call or text anytime — this line is available 24 hours per day, 365 days per year.
For medical emergencies, dial 911.
Counseling and Wellness Center
Medical, Health and Psychiatry Support
Through a partnership with Tufts Medical Center’s Collegiate Clinic for Wellness (CCW), NEC students have full access to Tufts Medical Center’s slate of medical services.
Services include after-hours and weekend care, at no additional cost. Tufts Medical Center has been at the forefront of clinical care, biomedical research, education, and health delivery for more than 200 years.
Located at 800 Washington Street in Boston, the Collegiate Clinic for Wellness at Tufts Medical Center is the health services provider for many of NEC’s neighboring institutions. It is a 13-minute drive, a 15-minute trip by public transit, or a 30-minute walk from NEC. For students who need to visit the CCW, NEC provides direct transportation from campus. Residence Life staff are available to accompany students to the CCW as needed.
- If you need medical support or need a referral to a specialist, please reach out to the CCW directly at (617) 636.6006 and select Option 2.
- You can also call (617) 585.1284 or reach NEC’s Coordinator for Counseling and Wellness Ciya Bresilla at ciya.bresilla@necmusic.edu if you have any questions.
- Appointments at CCW are free, but specialist appointments or lab testing may require a copay.
- In a medical emergency, dial 911.
Enrolled students at NEC have access to telehealth through the Tufts Medical Center Emergency Department. Tufts Emergency Department medical providers are available seven days a week (after hours and on weekends).
- Monday through Friday: 5–11 p.m.
- Saturday and Sunday: 11 a.m. – 11 p.m. (last appointment at 10:45 p.m.)
To schedule telehealth appointments for non-emergency health services when the CCW is closed, use CareNow and enter password: NECCon. Click here for visual instructions on how to schedule an appointment.
If you are experiencing a medical emergency, dial 911.
Counseling and Wellness Center
About Tufts Medical Center
The Collegiate Clinic for Wellness (CCW) is located at 755 Washington St. on the 3rd Floor. Students can reach the CCW via the MBTA Orange Line. The “Tufts Medical Center” stop is two stops away from the Orange Line stop closest to NEC, “Massachusetts Avenue.”
Tufts Medical Center can help coordinate round-trip transportation to the Collegiate Clinic for Wellness from the NEC campus at no cost to students who are physically unable to access public transportation because of an injury or illness. You can request a ride when calling to schedule your appointment.
- Pick-up and drop-off location on campus: 241 St. Botolph St.
- Hours of operation: Monday through Friday, 9 a.m. – 5 p.m.
Please note: Round-trip transportation is not for emergencies. If you are experiencing a medical emergency, dial 911 or call Public Safety at (617) 585.1777 (extension 1777 from any campus phone).
The following list includes many, but not all, of the services offered at Tufts Medical Center:
- Primary care
- Gastroenterology
- Vaccinations
- Dermatology
- Sports medicine
- Urology
- OB-GYN
- Physical therapy
- STI testing
- Eye care
- Cardiology
Counseling and Wellness Center
Frequently Asked Questions
Students who are seriously injured or very sick and in need of emergency medical care should go to the nearest hospital emergency room immediately. There is no direct medical care available on campus.
In the case of life-threatening situations or where students are unable to transport themselves to the hospital, please dial 911. You can also call Public Safety at (617) 585.1777 (extension 1777 from any campus phone).
Please note: hospitals and ambulances are not appropriate for regular medical care. There is usually a long wait time at hospitals for non-urgent patients, and the expense is usually higher than if the patient is seen in a routine healthcare setting.
Students will find their insurance information through the Gallagher Portal via OneLogin. On the homepage, click Verification of Coverage showing Member ID and coverage period. Download or print this document to share with medical providers. The Gallagher Portal also provides answers to frequently asked questions, available benefits, vision and dental discounts, and estimated costs.
If you encounter any challenges after following any of the instructions above and need further support, you can call (617) 585.1284 or reach NEC’s Coordinator for Counseling and Wellness Ciya Bresilla at ciya.bresilla@necmusic.edu.
For a complete list of FAQs about the Student Health Insurance Plan, click here.
You are also welcome to stop by the Counseling and Wellness Center (SB 112) with any questions.
We recommend that each student establish care with a local provider while at NEC. Students who select a PCP (Primary Care Physician) at Tufts will be able to call for a same-day/next-day urgent care appointment. Call (617) 636.6006 to make an appointment and select Option 2 for NEC.
As NEC does not have direct healthcare on campus, anyone wishing to submit healthcare proxy documents should do so with a healthcare provider in Boston. Should students wish to establish care with NEC’s preferred medical provider, Tufts Medical Center, they should contact Tufts directly with their healthcare proxy questions.
As students who are 18 and older are legal adults in Massachusetts, students must make their own appointments and request any medical information on their own if a healthcare proxy has not been submitted.
Counseling and Wellness Center
Counseling and Wellness Center Staff
Director of Counseling and Wellness
Carol Abizaid, MFA, MA, MSW, LICSW
carol.abizaid@necmusic.edu
Coordinator for Counseling and Wellness
Ciya Bresilla
ciya.bresilla@necmusic.edu
Staff Psychotherapist
Karyn Coughlin, MA, LMHC
Counselors
Mara Batarseh, Graduate MHC Intern
Carter Cockrell, Graduate MHC Intern
Cameron Habig, Graduate MSW Intern
Anan Lang, Graduate MSW Intern
Glynnis Olin, Graduate MSW Intern
Yingqi Yang, Graduate MSW Intern
