Conservatory Non-Academic Policies

Bicycle Registration

Registration is required of all students parking bicycles in the racks in the pavilion outside of 33 Gainsborough. Please note that stickers are non-transferable and access to the courtyard is only for members of the community with a valid Penguin Pass. A new bicycle requires a new registration from Public Safety.

The City of Boston has prohibited bicycles from being locked to the wrought iron fencing along St. Botolph Street, Gainsborough Street, and Huntington Avenue. Any bicycle locked to these locations will be removed at the owner’s expense.  NEC is not responsible for damaged or stolen bicycles.

Please note: due to reports of fires and the potential for serious injury, hover boards are banned from campus.


Communication Policy

Student Addresses and Telephone Numbers

The Conservatory does not give out student addresses or telephone numbers, except as published in its Student Directory and in accordance with the Conservatory’s FERPA policy. However, we are required by state, federal and local authorities to maintain an accurate listing of students’ addresses, so it is important that you keep the Office of Student Services informed and up-to-date regarding your current local (academic year), permanent (family) and summer addresses (with corresponding telephone numbers). Students with text-enabled cell phones are also required to update their cell phone numbers, so that important information from our Emergency Notification System can be transmitted via both NEC email and text messages.

The school can maintain up to five different addresses for you: local, permanent, billing, parent, and temporary /summer. During the academic year, we send all written correspondence to your local address; during the summer, to your permanent address. We will always send your tuition and fees bills to the billing address you have given us.

Faculty Messages and Mail

If you need to contact a teacher, you may do so either by emailing them or by placing a note in their faculty mailbox located on the first floor of Jordan Hall near the entrance.  Should you need the home address or telephone number of a teacher, you may ask for it at the Provost and Dean of the College’s Office. Please remember: teachers sometimes ask that we not release their telephone numbers; we respect teacher privacy and will not release information about faculty without their permission.

Snow Days

Be prepared for inclement weather, especially in the winter months. In the past the Conservatory has been forced to cancel school. Closings or delays are posted on the NEC website; in addition, emails will be sent to students at their NEC email addresses and text messages sent via the cell phone of record in the ENS. 


In addition to email, NEC communicates with the community through the below means:

  • Bulletin Boards: Each department and ensemble has a bulletin board where teachers post information on meetings, auditions, or concerts.  Each approved student organization also has an assigned bulletin board.  Make it a point to find bulletin boards that pertain to your interests. The Office of Student Services Bulletin Board, located along the second floor corridor of the St. Botolph Building, will display information on advising and registration, exam schedules, student activities, health services and so on. If you wish to advertise a non-recital event, please visit the Student Activities Center to get your poster approved. See Bulletin Board and Advertising Policies below.
  • Mailboxes: As a student, you have your own mailbox. Resident students have their Conservatory and U.S. mail delivered to their boxes in the Residence Hall lobby. All mail must be addressed in English to insure proper delivery. Students are expected to check their mailboxes regularly, and they are responsible for reading and understanding all notices delivered to their mailboxes.


Demonstrations that do not interfere with the operation of the Conservatory, people’s freedom of movement, individual civil rights, or Conservatory property are permitted. The Conservatory cannot tolerate demonstration or activities that exceed any of these parameters; students involved may be liable to disciplinary action.

Decisions by the Office of Student Services and Public Safety regarding appropriate security for a demonstration or event will be determined by reviewing the following circumstances: nature of the demonstration or event; number of participants; location; type of event; time of the event; admission policy (open or closed); history of previous events; marketing plan for the event; NEC status of the group; etc. Various levels of security may be required. The security required may include but is not limited to: NEC Staff; Student Club/Organization Advisors; Boston Police Officers; Public Safety; Private Event Security; Bag Searches; Wristbands; and/or Re-admittance Policies. Additional security measures may be required by the Office of Student Services.


Free Speech

New England Conservatory considers freedom of inquiry and discussion essential to education. Thus, NEC recognizes the rights of all students to engage in discussion, to exchange thoughts and opinions, and to speak, write, or publish freely on all subjects as guaranteed in our state and national constitutions.

In discharging these rights, students must also recognize their responsibilities; consequently, the Conservatory expects orderly and dignified expression.



Students may not gamble, play pyramid games, or sell lottery tickets. Casino or other game events are permitted in designated areas that are approved by city and state laws, as part of properly scheduled events, and in strict accordance with regulations issued by the Office of the Student Services.


Grievance Policy

The following applies to all grievances except those covered under NEC’s Title IX Policy on Sexual Misconduct and Sexual- or Gender-Based Discrimination and Harassment. Any student who believes that they have been aggrieved by the application of Conservatory policy or other educational decision should first raise the issue with the faculty member or administrator who made the decision in question. Alternatively, the student may first raise the issue with the Chair of the appropriate Department. Any grievance should be raised within thirty days of the action or decision that forms the basis of the grievance. The faculty member, administrator or chair will respond within ten academic days of receipt of the grievance. If the student is not satisfied with the response by the faculty member, administrator or Chair, they may seek further review from the Dean of Students. Such further review should be sought within two weeks of the initial response by the faculty member or administrator or Chair. The Dean will respond within ten (10) academic days of the receipt of the grievance. If the student is not satisfied with the response by the Dean, they may, within ten (10) days of the Dean’s response, seek a final review from the Provost and Dean of the College. The Provost and Dean of the College will listen to the grievance and conduct an inquiry as he sees appropriate and make a determination within thirty (30) days. The Provost and Dean of the College’s decision shall be final and binding. The time limits in this policy may be extended by the Conservatory for good reason.

State Authorization Reciprocity Agreement (SARA)

NEC makes every attempt to resolve student complaints within its academic and administrative departments. Students should first attempt to resolve any concerns by utilizing existing College procedures.

Following acceptance of NEC’s application by the Department of Higher Education, NEC students enrolled in online courses or programs may submit a complaint regarding such course or program to the Dean of Students using the Student Complaint Form for Online Classes. For more information:


Guest Policy

Students are responsible for the actions of their guests. Guests must be in the presence of their host at all times. The student is responsible for advising the guest of all Conservatory policies.

In the residence hall, guests are any persons who are not officially assigned to live in the residence hall. This includes other NEC students, children, relatives of NEC students, and NEC alumni. Overnight guests, defined as persons staying beyond 2 a.m., are permitted to stay in the assigned room of the host with consent of all roommates. It is required that any student hosting guests will be in residence while their guests are present. It is not okay to leave a guest in your room when you leave.

A student entertaining guests in the residence hall is responsible for seeing that their guests know residence hall and NEC policies and abide by them, as they will be held responsible for their actions on NEC property. Guests must wait at the security desk until the host being visited is called down to escort them upstairs. The host is also responsible for escorting their guests out of the residence hall when they leave.

No guests shall be allowed to remain in the residence hall for an unreasonable amount of time, and the Conservatory reserves the right to determine the length of time a guest may stay. As a general guideline, anything longer than three nights will be considered unreasonable.

All guests are expected to respect the rights of residents and to abide by residence life and NEC policies and regulations. Guests whose behavior is not cooperative and respectful may be required by the Conservatory to leave. Violators of the guest policy will be subject to disciplinary action.

Residents may not lend keys or ID cards to guests or other NEC students.

Each resident has the right and responsibility to ask any unwanted person to leave their room at any time for any reason. The person asked to leave must do so.


ID Policy

Students MUST carry a valid NEC ID card at all times. Students must present their NEC ID card to the guard at the front security station upon entering any NEC building.  Students are prohibited from lending their card to another person. Misuse of NEC ID cards will result in disciplinary action. Students who refuse to show a valid NEC ID card upon request by any member of the Conservatory staff or faculty, including Public Safety guards are subject to disciplinary action.


Motor Vehicle

The Massachusetts Motor Vehicle Law requires that all out-of-state students, including those who do not bring cars to Massachusetts, sign an acknowledgement that they have been informed of the law.

The Massachusetts Motor Vehicle Law requires out-of-state students bringing vehicles into the Commonwealth of Massachusetts to file a nonresident driver statement with the local police department in which their school is located.

“It is unlawful for a resident student to fail to file a nonresident driver statement with the police department located in the same city or town as the school or college attended, in accordance with Section 3 of Chapter 90 of the Massachusetts General laws. Failure to file such a statement is punishable by a fine not to exceed $200.”

New England Conservatory, in turn, is required by the Commonwealth to keep a record and provide proof to the state that students have been apprised of the law. Eligible students must formally acknowledge they have been notified of the law.

Instructions for complying with the law

  • All out-of-state students, including those who do not bring cars to Massachusetts, are required to read and sign the acknowledgment form. The form is distributed to all new students during orientation and may be downloaded from the Massachusetts Registry of Motor Vehicles website.
  • In addition, students bringing vehicles into the Commonwealth of Massachusetts are required to download and complete the Nonresident Driver Statement from the Massachusetts Registry of Motor Vehicles.
  • Deliver form (by mail or in person) to the Registrar in the Office of Student Services.
  • The Registrar will mail completed forms to the Boston Police Department and will then provide a state-approved decal to the student. This decal must be prominently displayed in the uppermost center portion of the windshield of the student’s vehicle.

Performance and Recording Release

All concerts presented by NEC performing groups/organizations as part of NEC’s academic concert calendar may be audiotaped, filmed, or videotaped.  In addition, NEC may engage in commercial audio recording, film and video projects featuring its performing groups/organizations.  NEC reserves all rights to these audio recordings, films or videotapes (known collectively hereafter as “Recordings”), including the right to broadcast, license, assign, and distribute the Recordings and derivatives thereof in all media, for any purpose and without limitation. All NEC students assign to NEC all copyright and other rights in such performances and Recordings, including any proceeds earned from commercial distribution or other use of the Recordings.  In addition, a student’s name and likeness in the published materials associated with these Recordings may be used by NEC and its agents.  NEC is released from any claims arising out of broadcast, commercial distribution and promotion of these recordings.

Jordan Hall Video and Audio Recording Policy

NEC students and student ensembles may have opportunities to perform in NEC’s Jordan Hall. Jordan Hall concerts are audio recorded by NEC professional engineering staff and archived in the Blumenthal Family Library. Recordings of required student recitals or NEC student ensembles can be requested through the NEC Recording and Performance Technology Services department (RPTS). Students presenting unrequired recitals may hire the RPTS department to record (audio/video/stream) their recital for a fee.

Students who would like to hire a videographer for NEC ensemble concerts must first seek approval from NEC’s Director of Recording and Performance Technologies Services, Lisa Nigris, at least 30 days in advance of the concert date. Requests for approval of video recording can be emailed at Any requests approved for video recording of Jordan Hall concerts will be done so under the following conditions:

  • You, or your appointed videographer, will video tape only that portion of the concert in which you are the featured soloist. No other portion of the concert may be recorded.
  • The video recording is for your own personal evaluation and archival use. NEC authorizes you to duplicate and submit the recording for audition purposes, if you so desire.
  • You will not post the video online on YouTube, your personal website or on any other website. Any desire to post the video in any public domain must be approved by NEC’s Marketing & PR department.
  • You will not distribute the recording via DVD or as an electronic file for any commercial or non-commercial purpose.

Placement of video cameras will be at the discretion of the House and Stage Managers and will not be allowed to obstruct any aisle, doorway or other means of egress.


Poster Policy

At NEC we recognize that posters are an important way to share events, resources, services, and recitals within our community. Our poster policy is designed to satisfy the needs of our students, allowing our campus to reflect the character of our students, and our commitment to providing a community that is free of discrimination, harassment, and bullying. This includes, but is not limited to, discrimination or harassment based on sex, race, color, gender, age, sexual orientation, gender identity, religion, ethnic or national origin, physical or mental disability, veterans’ status, and membership in uniformed services. Posters that violate NEC's values, policies in the Student Handbook, or may be construed as creating a hostile environment for any member of our community - including college, continuing education and preparatory students, as well as members of the public who may attend our concerts - will be immediately removed. Repeated violations of the poster policy will lead to disciplinary action.

Posters must also adhere to the guidelines prescribed to us by the Boston Fire Marshall. Posters, flyers, banners, flags, or any other form of messages, may not be displayed from sidewalks, windows, trashcans, music stands, or placed on the exterior of a building without permission from the Office of Student Services.

Posters on Community Bulletin Boards must be approved by Student Services prior to being hung up. Approved posters will be stamped by the Office of Student Services. Any posters found without an approval stamp will be taken down.

Dedicated Posting Areas include the Community Bulletin Boards on the first floor of Jordan Hall, St. Botolph, 33 Gainsborough, and SLPC buildings that are labeled for this purpose. Posters placed in non-designated areas will be taken down.

Departmental Bulletin Boards are maintained by department chairs. Postings for these boards must be approved by the appropriate department chair and contained behind the glass. Posters on the outside of the glass will be taken down.

Postings within the Residence Hall are managed and approved by the Director of Residence Life and Housing. All unapproved posters, including those placed in the residence hall elevators and stairwells, will be taken down.

Questions about poster locations may be directed to the Building Operations Office ( Questions about content should be directed to Student Services (

Mounting of posters or use of paint on walls, elevators, windows, sidewalks, trees, or other surfaces not intended for posting is prohibited. Posting of notices with adhesives which damage surfaces also is prohibited. The cost of removal of this type of publicity will automatically be charged to the group and/or individuals who posted said publicity.



Retaliation for making good faith reports of student misconduct or for participating, cooperating, or being associated with an investigation or student conduct process, is prohibited. Anyone who believes he or she has been the target of prohibited retaliation should immediately contact the Dean of Students. Any person found to have engaged in prohibited retaliation shall be subject to disciplinary action.


Standards for Student Organizations

Student clubs and organizations work to make sure that any member of the community feels welcome and included at their events.

Events held on-campus and off-campus by NEC students or student organizations are expected to be in compliance with all student handbook policies. Students or student organizations hosting the event are responsible for ensuring behavior that reflects well upon that community. Event hosts can be held responsible for their guests’ safety and actions both on- and off-campus. Failure to comply with campus policies may result in disciplinary action against the individuals and/or the sponsoring organization.

Student organizations wishing to conduct sales or promotional activities must receive written authorization from the Office of Student Services.