New England Conservatory is committed to ensuring equal access for people with disabilities. We recognize that physical, sensory, cognitive, emotional, and psychological abilities exist in a wide, diverse spectrum among those who interact with the Conservatory’s website. This diversity is seen as a pillar of strength that enriches the Conservatory, and the Conservatory seeks ways to include all users in its design thinking, frameworks, and methodologies. The Conservatory understands that accessibility and usability are not milestones or tasks to complete on a project; rather, accessibility is a design-thinking paradigm that is continually integrated into each step of the development process in order to build a stronger experience for all users.

Partially Accessible 

These buildings do not have a ramp or elevator access at ground level:

  • Brown Hall at 30 Gainsborough Street


These buildings include a ramp or elevator access at ground level:

  • Jordan Hall at 30 Gainsborough Street
  • Williams Hall at 30 Gainsborough Street
  • Keller Room at 30 Gainsborough Street
  • Plimpton Shattuck Black Box Theatre at 255 St. Botolph Street
  • Eben Jordan Ensemble Room at 255 St. Botolph Street
  • Burnes Hall at 255 St. Botolph Street
  • Pierce Hall at 241 St. Botolph Street
  • 33 Gainsborough Street


To arrange in advance for Sunday/evening access to 241 St. Botolph Street, please call (617) 585-1263 (voice only) Monday - Friday, 9am - 5pm.

Accessible platform seats are available for Jordan Hall concerts. For general admission concerts, please contact a member of the usher staff upon arrival and they will be able to show you to our accessible platform seats. For assigned seated concerts, patrons requiring assistance should contact the NEC Box Office in advance of your visit by emailing

For concerts in Jordan Hall and the Plimpton Shattuck Black Box Theatre, there are assistive listening devices available. Please contact a member of the usher staff to obtain one.

Pets serving as a guide, signal or service pets to aid guests with disabilities are allowed in Jordan Hall.

For large print programs (with 24+ hours notice), please call (617) 585-1340 Monday – Friday, 9am – 5pm.

For more information or questions, please contact OSS and Disability Services at