Public Safety

In an emergency call 911 (if using a campus phone, dial 9-911)


New England Conservatory strives to keep our campus safe and welcoming to all NEC and visiting community members. Our special police officers and security guards enhance the safety of our campus through visibility, patrols, and continued training for emergency situations.  We hope that you will help us in our endeavors to keep our campus safe and secure.

If you see or encounter anything that you feel should be reported, please call the 24-Hour Security and Dispatch Line at (617) 585-1777, or extension 1777 from any campus phone.

Eric Schiazza,  Director of Public Safety 617-585-1125
Non-Emergency Security Questions 617-599-9965
Anonymous Tip Line


If you would like to provide comments or suggestions concerning our public safety program, please contact Eric Schiazza, Director of Public Safety.

2023 Annual Campus Security and Fire Safety Report

Below you will find a link to NEC’s 2023 Annual Campus Security and Fire Safety Report. This includes a record of the statistics regarding incidents and/or crimes that were reported in the NEC community during the previous three years, in compliance with the Clery Act.

View the report

Building Hours

Jordan Hall

Every Day, Academic Year

7:00am - 11:00pm

SLPC (255 St. Botolph) Every Day, Academic Year 7:00am - 11:00pm
* Students living in Res Hall always have card access
241 St. Botolph Monday through Saturday 7:00am - 10:00pm
* Building closes at 10:00pm or 30 minutes after
Pierce Hall performance, whichever is later.
  Sunday 12:00pm - 10:00pm
33 Gainsborough Every Day, Academic Year 9:00am - 10:00pm

Please note that the Preparatory School has priority use of all buildings on Saturdays, so rooms are not available until after 6:00pm on Saturdays.

Emergency Notification System

Community members will receive notifications via e-mail and text from our Emergency Notification System when the immediate area has recently experienced, is experiencing, or may be about to experience a potential threat.

ID Policies

All Building Policy
We require all of our students, faculty, and staff to present their Penguin Pass upon entering any of our buildings. This allows us to manage visitor access, which in turn allows us to make the campus a safer place.  Guests are required to sign in with a photo ID at the security desk.

All faculty members must submit names of visitors to the security desk prior to their arrival so that guards can verify that these visitors are approved to gain access.  Visitors will be required to sign-in with security and provide a form of identification (driver’s license, student ID, etc.) to be held at the security desk.

Practice Policy
NEC community members are required to leave their Penguin Pass in the card slot located on the front window of the practice room they are utilizing.  This helps us to better regulate designated priority rooms and ensure that non-community members aren’t making use of practice room space.

If your Penguin Pass stops working, is stolen, lost, or in any way needs to be replaced, you may go to Campus Safety (255 St. Botolph – SLPC) to obtain a new one. If your card has stopped working (due to demagnetization or a similar physical problem), then a new card must be printed.

All students receive one replacement for free (regardless of the reason), and every replacement after that is $20 (regardless of the reason).

The Penguin Pass replacement can be made by downloading the Transact Mobile Ordering App on your mobile device for iPhone on the App Store and for Android on Google Play

  1. Search and select the icon for New England Conservatory of Music.
  2. Enter your Campus ID. 
  3. Select Online payments.
  4. Select the item you would like to purchase.
  5. Select tender, confirm and complete your order. 
  6. You will receive a receipt with the app and via email. 
  7. Campus Safety will also receive a copy of the receipt and will proceed in making a replacement Penguin Pass. 
  8. Campus Safety will then email you to inform you of when you can come to the Campus Safety office at 255 St. Botolph – SLPC to pick up your new NEC ID. 
  9. When you come to pick up your ID, please present your receipt on your phone.

General Safety Tips

The following safety tips can help keep you safe and secure.

  • Do not leave your belongings unattended.  This includes in practice rooms, dorm rooms, the Green Room Cafe, and the Blumenthal Family Library. Unattended belongings are the biggest cause of theft on campus.  If you are using a laptop computer, do not leave it unattended at any time. Keep your purse, wallet, keys and other valuables with you at all times.  Petty theft is reported frequently at the locations lining Huntington Avenue.
  • Be aware of people distracting you so they can have an opportunity to take your belongings.  Asking you for directions, the time, or for a light (for a cigarette) are the usual methods of distraction.
  • Faculty and staff should always lock offices when leaving for any period of time. Do not leave doors propped open.
  • Carry a minimal amount of cash and credit/ATM cards while on campus.
  • Do not carry passports, visas, or social security cards unless absolutely necessary.
  • Immediately report suspicious activity to Public Safety.
  • When walking around at night, remain in well-lit, well-traveled areas. Avoid shortcuts and remain alert.  Travel with friends, rather than by yourself.  Do not compromise safety for the sake of convenience.
  • Have your car or building key in your hand before you reach the door of your car or destination.  Do not spend time at your car door or at your destination searching for your keys.
  • Be alert and aware of your surroundings.
  • Trust your instincts. If you are concerned about something you see or hear notify Security and leave the area.
Policy on Demonstrations and Free Expression

New England Conservatory (NEC or the Conservatory) considers freedom of inquiry and discussion essential to education. NEC believes in the right to protest and is committed to the protection of peaceful forms of protest. The NEC community must be open to a free exchange of ideas in which diverse viewpoints can contend for acceptance. 

Freedom of expression does not include the right to engage in conduct that threatens safety, suppresses others’ right to speech, disrupts the education of NEC students, or interferes with the operation of NEC. NEC community members are expected to conduct themselves in accordance with all applicable NEC policies, safety requirements, and laws.

NEC reserves the right to condition the time, place, and manner of demonstrations which are–or reasonably appear to be–organized by or on behalf of persons or organizations that are not affiliated with NEC, or which are intended–or are deemed likely–to disrupt or interfere with NEC operations, or to adversely impact the mission of the Conservatory. The Conservatory reserves the right to require conditions related to time, place, and manner for all demonstrations.

The purpose of this policy is to establish guidelines for demonstrations and protests, including considerations of time, place, and manner.

Planning Responsibilities

To ensure that demonstrations do not threaten the safety of others, suppress others’ right to speech, disrupt the education of students, or interfere with the Conservatory’s operations, NEC community members (current students, faculty, and staff) are expected to notify NEC via the Office of Academic and Student Affairs, the Office of the Provost, or the Office of Human Resources two days in advance of the demonstration, if possible (1). Absent extenuating circumstances, NEC will respond to the demonstration organizers with respect to reasonable time, place, and manner considerations within 24 hours of notification.

Demonstration organizers should provide the following information when they notify NEC:


  1. Nature of the demonstration.
  2. Location of the demonstration.
  3. Security needs of the demonstration.
  4. Time of the demonstration.
  5. Plans for managing disruptive behavior should it occur.
  6. Any other necessary considerations. For example, if the demonstration opposes or otherwise relates to another approved NEC event, the location of a demonstration will be discussed with organizers to allow them to be as proximate to the other event as deemed safe.
  7. Contact information for organizers.

Considerations of time, place, and manner

Demonstrations for which adequate notification is provided will be approved as long as considerations of time, place, and manner have been addressed. NEC reserves the right to modify the time, place, or manner of a demonstration when there is a reasonable expectation that it may threaten safety, suppress others’ right to speech, disrupt the education of students, or interfere with Conservatory operations, such as by interfering with the ability of others to see, hear, or participate in another event, class, or activity.

Decisions by the Conservatory regarding appropriate security for a demonstration or event will be determined by reviewing circumstances including the following: nature of the demonstration or event; number of participants; location; type of event; time of the event; admission policy (open or closed); history of previous events; marketing plan for the event; NEC status of the group; and other relevant considerations. Various levels of security may be required. The security required may include but is not limited to: NEC Staff; Student Club/Organization Advisors; Boston Police Officers; Public Safety; Private Event Security; Bag Searches; Wristbands; and/or Re-admittance Policies. Additional security measures may be required by the Conservatory.

Examples of conduct that will require modification of time, place, or manner or (if they do occur) would constitute violations of this policy include:

  1. Blocking access to campus facilities or activities or impeding traffic, including to the venue in which another event is being held.
  2. Using signs constructed of large items or hard materials other than cloth, cardboard, or paper.
  3. Using bullhorns or other loud or amplified sound-making devices inside of buildings.

Examples of conduct that is expressly prohibited include, without limitation:

  1. Introducing dangerous or hazardous items or weapons on campus (e.g., the use of torches or other open flames).
  2. Coercing members of the community to accept promotional materials or leaflets.
  3. Using chalk or other writing implements on campus property or otherwise causing damage to any structures or causing injury to individuals.
  4. Engaging in theft,vandalism, or other property damage.
  5. Using intimidating tactics or unwelcome physical contact between demonstrators, counter-demonstrators, audience members, speakers or performers, or NEC officials.
  6. The use of loud noise or noise-making or amplification devices (such as a bullhorn) to disrupt normal business operations, performances, conferences, events, meetings, or classroom sessions.
  7. Demonstrations may not be conducted in faculty or administrative offices, classrooms, the Blumenthal Family Library, the SLPC residence hall, or other academic/performance areas. For the purposes of this policy, performance areas include, but are not limited to, Jordan Hall, Brown Hall, Williams Hall, Burnes Hall, Plimpton Shattuck Black Box Theatre, Eben Jordan Ensemble Room, Pierce Hall, and Keller Room.

Failure to follow the time, place, and manner considerations and the other requirements outlined above constitutes a violation of this policy. 

Response to Violations of Policy

If conduct in connection with a demonstration violates this or other NEC policies, demonstration organizers/participants will be advised to stop the offensive conduct. A designated College official will inform the organizers of the need to address the conduct. Behavior that is determined to be in violation of NEC policy will be addressed as appropriate.

Demonstration organizers should be aware that the use of public streets for demonstrations is subject to City of Boston rules and ordinances.

Demonstration organizers should also be aware that NEC’s public safety officers have the authority to respond to threats of violence and acts of violence without first contacting demonstration organizers or NEC administrators.

NEC policies and protocols that are relevant to demonstrations include, without limitation, the Solicitation/Distribution Policy, Poster Policy, Student Code of Conduct, Employee Handbook, and the Student Demonstrations policy in the Student Handbook (2).

Demonstrations involving members of the public

NEC is a private institution and, as such, may require members of the public who are not current faculty, staff, or students to leave NEC property. Failure to comply may result in arrest for unlawful trespass or other criminal violations. Members of the NEC community who invite members of the public onto the campus are responsible for the conduct of their guests.

(1) There may be circumstances in which it is not possible to meet this expectation, for example in the case of a demonstration held in response to an unanticipated event. In such cases, organizers are responsible for ensuring that the demonstration is in compliance with all the other provisions of this policy and for contacting NEC as soon as possible.

(2) To the extent of any conflict between this Policy on Demonstrations and Free Expression and the Student Demonstrations Policy, the terms of this policy will apply.