Box Office

The Box Office is located at 30 Gainsborough Street, in the lobby of Jordan Hall.


10 a.m. – 6 p.m. Monday-Friday
12 p.m. – 6 p.m. Saturday

The Box Office is also open 1.5 hours before the start of any ticketed Jordan Hall performance for sale of that event only. All sales are final.

For more information and for ticket sales, please email or call (617) 585-1260.

Frequently Asked Questions

Do I need tickets for all Jordan Hall concerts?

Yes. NEC has introduced a simple ticketing process for attending concerts in NEC's Jordan Hall. Learn More 

Is Jordan Hall accessible?

Jordan Hall is wheelchair accessible.

Assistive Listening Devices are available in the Jordan Hall coatroom.

What are Jordan Hall's specifications?

The capacity, dimensions, and lighting specifications of Jordan Hall are as follows:


  • Permanent seats: 989
  • Platform loges: 8 wheelchair positions; 24 companion spaces
  • Regular capacity: 1,029
  • Temporary Row AA: 22
  • Total capacity: 1,051


40' wide (46' near proscenium) by 29' deep. A stage extension can be installed to increase the depth to 36' or 38'. The stage is raked at a ratio of 1" per 8.


Clear Com communication for stage manager, front of house, spots, backstage light booth, and backstage left and right positions.

The IDEA console controls all stage and house lighting for Jordan Hall. There are 48, 20 amp dimmers dedicated to the stage performance lighting system. The number of available fixtures/dimmers varies throughout the concert season.