NEC COVID-19 Testing Program

We look forward to welcoming students and faculty back to NEC for the fall semester. We have developed a comprehensive program of symptom screening, testing, and contact tracing to ensure the health, wellness and safety of our community, in partnership with organizations and agencies such as the Boston Public Health Commission and the Broad Institute.

CURRENT TESTING METRICS

As of 8am ET on Friday, September 25, NEC has completed a total of more than 2004 PCR tests for COVID-19. Of the total, cumulative completed tests, the rate of positive cases is 0.049%.

In the last 7 days, we have completed more than 540 PCR tests for COVID-19. Of those completed tests, there was one positive result, and a positivity rate of 0.185%. 

Previous data:

Week of Sept 18: 545 PCR tests completed, 0.0% positive
Week of Sept 11: 452 PCR tests completed, 0.0% positive
Week of Sept 4: 328 PCR tests completed, 0.0% positive
Week of Aug 28: 108 PCR tests completed, 0.0% positive

We thank our community of students, faculty, and staff for their continued efforts to ensure the health, wellness, and safety of all at NEC.

Please refer to the guidance below to determine if you will be required to participate in NEC’s COVID-19 Testing Program.    

Information for students

Students who selected the Fully Remote Option for the fall semester (not returning to campus): 

  • No testing required.   

Students studying completely remotely/online but need to pick-up personal belongings  OR  complete a task:  

  • No testing required if you are planning to  study  from home, but you need to come to campus one time to pick-up essential items  (example:  instrument from your locker).  Please  email  student.services@necmusic.edu  to schedule a  30-minute  block to come to campus for this purpose.  Additionally, no testing is required for pre-scheduled appointments to complete student employment paperwork that requires an in-person presence.  During the student employment process, these required on site visits will be scheduled with you.   
    • Arrive to campus at the designated time wearing a cloth face covering or face mask.  Check in with the security desk, complete your daily symptom check, and avoid interacting with others during your visit.  Limit your visit time in the building to 30 minutes. 

Students who selected the Hybrid Option for the fall semester, and are planning to return to campus for study, performance, lessons, practice, or other activities on campus:  

  • Testing required: 
    • Two negative COVID tests are required 3-7 days apart at NEC’s COVID-19 Testing Center before coming to campus. This on-boarding testing framework will allow you to achieve clearance within 5 days to expedite your return to campus.
    • Please use the CoVerified app, described below, to schedule your test.  
    • If you have been tested  on your own  within  72 hours before your  first day on campus,  please bring a copy of your test report to the NEC COVID-19 Testing Center located at 33 Gainsborough Street between 9:00 a.m. and 4:00 p.m., Monday through Thursday.   Your second test  will be scheduled at NEC 3-7 days  after the first test was administered,  and weekly thereafter.  
    • Ongoing tests must be performed at NEC’s COVID-19 Testing Center. 
    • Please register for the Student Health Portal to complete your COVID-19 Test Consent Form.  Please contact Monica Powtak at 617-585-1284 if you experience difficulty with registration or for assistance with an existing account. 
    • Weekly testing at NEC’s COVID-19 Testing Center is required with regular attendance on campus (greater than 4 times per month).  Testing Schedule may be modified with less frequent presence on campus.  Please contact the Health and Counseling Center at 617-585-1284 with questions. 

 

Information for faculty and staff

Faculty and staff working entirely remotely/online for the fall semester (not returning to campus): 

  • No testing required.     

Faculty and staff working completely remotely/online but need to pick-up personal belongings  OR  complete a task:  

  • No testing required if  you are planning to work from home  but you  need to come to campus to pick-up  essential  items  or you need to come to work to complete a task  that  is  essential to your work,  please contact Nick Macke to schedule a 30-minute block to come to campus.  
    • Arrive to campus at the designated time wearing a cloth face covering or face mask.  Check in with the security desk, complete symptom check and avoid interacting with others during your visit.  Limit your visit time in the building to 30 minutes.  

Faculty and staff who are planning to return to campus for teaching, performance, lessons, or other work designated as on-campus essential: 

  • Faculty - testing required:
    • Two negative COVID tests are required 3-7 days apart at NEC’s COVID-19 Testing Center before coming to campus.  This on-boarding testing framework will allow you to achieve clearance within 5 days to expedite your return to campus.
    • Please use the CoVerified app, described below, to schedule your test.  
    • For faculty who will be on campus to teach at the beginning of the semester, it is advisable to initiate your testing as soon as possible.   
    • If you have been tested  on your own  within  72 hours before your  first day on campus,  please bring a copy of your test report to the NEC COVID-19 Testing Center located at 33 Gainsborough Street between 9:00 a.m. and 4:00 p.m. Monday through Thursday.   Your second test  will be scheduled  at NEC 3-7 days  after the first test was administered,  and weekly thereafter.  
    • Ongoing tests must be performed at NEC’s COVID-19 Testing Center (33 Gainsborough Street). 
    • Weekly testing at NEC’s COVID-19 Testing Center is required with regular attendance on campus (greater than 4 times per month).  Your testing schedule may be modified with less frequent presence on campus.  Please contact the Health and Counseling Center at 617-585-1284 with questions. 
  • Staff/Contractors – testing required: 
    • Staff who are currently on-campus carrying out essential work will continue working  on-campus and start weekly testing at NEC’s COVID-19 testing center starting the week of August 24, with weekly testing thereafter.  Please use the CoVerified app, described below, to schedule your test.  
    • If you have been tested on your own  within  72 hours before your  first day on campus,  bring a copy of your test report to the NEC COVID-19 Testing Center located at 33 Gainsborough Street between 9:00 a.m. and 4:00 p.m. Monday through Thursday.   
    • Your second test  will be scheduled  at NEC 3-7 days  after the first test was administered  and weekly thereafter.  You will continue your work on-campus  during the testing process.  

 

Daily symptom screening

Each day, everyone coming to campus will be required to complete and report the results of a daily symptom check using the CoVerified app, described below. You will then be issued a "cleared” or “restricted” designation, depending on the results of this screening process. Students who are designated as “cleared” will need to show this pass to NEC Public Safety staff when entering our buildings. You will also need to scan your NEC ID card, as usual. Students who are issued a "restricted" designation should contact the Health and Counseling Center. Employees who are issued a “restricted” designation should self-quarantine, and contact the Office of Human Resources prior to coming to campus. Those who do not have a compatible smartphone can complete a verbal check with the Public Safety staff at building entrances.

 

The CoVerified App

NEC, along with several universities in Greater Boston, has partnered with CoVerified, a platform built to help colleges and universities return to campus safely in the era of COVID-19. CoVerified includes an app, which allows users complete the following in one place:

  • Complete and report a daily symptom check
  • Report symptoms and contacts
  • Schedule COVID-19 testing
  • View and manage test results
  • Move about campus safely

Please download the CoVerified app now and use your NEC login credentials to sign on. Anyone experiencing difficulty with the CoVerified app should contact ITS TechCentral at tech.central@necmusic.edu.

Please also review the CoVerified User Guide.  

CoVerified Troubleshooting Tips

Some users have experienced unforeseen technical difficulties with the CoVerified app.  We have been working as quickly as possible to try to understand and fix these problems.  
We have been advised by CoVerified that there may be several contributing factors.
There are two common problems:
1.    After login, some users are receiving a message saying they are unauthorized, and their mapping should be checked
2.    IOS users receive a notification that there is a new update on the application and their screen freezes when they select update.
(They are updating the application daily and hence it is normal to see this pop-up. If users have the latest IOS update, this should not be occurring. If not, please delete and re-download the app and ensure that you have the latest IOS software update.
Troubleshooting tips for both questions:

  1. Please check if you are able to login to the web-portal: web.coverified.us. IPhone, Android and other phone users may need to clear the cache by deleting and reloading the latest version of the application.
  2. If you had previously registered with a different email, please check to if you can login with that email address.
  3. Login as a visitor and you will receive a temporary password.

Other troubleshooting tips:

  • If you have an Android and are downloading the app from the Google Play store, please make sure you click the button to allow unknown apps.
  • If you do not have an NEC email address, you should have received an email from CoVerified on 9/9/20 with a temporary password.  Please try to login with your email and this temporary password.  Please check your spam folder if you do not see an email message from CoVerified.
  • Please reference the accompanying User Guide for other CoVerified troubleshooting tips.
  • If none of the above steps work, please submit a support request using: https://www.coverified.us/support  with as much detail as possible (screenshots and recordings would be ideal) and CoVerified will help you troubleshoot and fix the problem.

Please also know that if you are currently having difficulty scheduling appointments on the CoVerified app, we will be able to fit in everyone who needs to be tested!  You may stop by the testing center whenever you need your upcoming tests for now.  We are open Tuesday through Friday of this coming week (9/8 - 9/11), from 9am-12pm, and 1pm to 4pm, and Monday through Thursday of the following week (9/14-9/17).  
We sincerely apologize for the added stress and inconvenience, and we thank you so much for your patience as we work together to get this running smoothly! 
Please email covidtest@necmusic.edu if you have any questions, or if you continue to have difficulties that are not resolved with the above suggestions.

 

COVERIFIED ON THE WEB

If you are experiencing trouble with the CoVerified app, or do not have access to a smartphone, you can access all of its features using a web browser, such as Safari, Chrome, Firefox, or Microsoft Edge. Visit http://web.coverified.us.  

 

WHERE TO FIND HELP

The NEC Health and Counseling Center staff stand ready to assist anyone with questions about our testing program. Please reach out to us at 617-585-1284.

 

Frequently-asked questions

How often do I need to have a COVID-19 test if I am on campus for study, performance, lessons, practice, teaching or other work designated as on-campus essential activities?

After completing “onboard testing” (2 negative COVID-19 tests 3-7 days apart prior to coming to campus), students, faculty, staff and contractors are required to have weekly COVID-19 tests at NEC’s COVID-19 Testing Center located at 33 Gainsborough Street in the Welcome Center. 

How should I schedule an appointment for a COVID-19 test in NEC’s COVID-19 Testing Center?

Please see instructions for your group, above.

Can I schedule several COVID-19 test appointments ahead of time so I don’t forget to schedule my test?

Yes.  You can go into the CoVerified app and schedule a test for the same day and time of the week for several weeks in a row depending on appointment availability.  The appointments will be saved in the CoVerified app under Upcoming Scheduled Tests.

How do I sign up for the CoVerified App?

Please download the CoVerified app now at http://coverified.us/download and use your NEC login credentials to sign on. Anyone experiencing problems with the CoVerified app should contact ITS TechCentral at tech.central@necmusic.edu.  You can also access the features of CoVerified at http://web.coverified.us.  

How long will it take my COVID-19 test result to come back?

It will take approximately 30 hours for your test result to return.  

How will I be notified about my COVID-19 test result?

  • Negative Test Results: You will receive an email from CareEvolve@LKNotification.com during the week of September 1 if your test result is negative.  If you are currently using the CoVerified App, you will also receive a notification from that app stating you have had a negative test.
  • Positive Test Results: You will receive a phone call from the Health & Counseling Staff or a member of the local board of health if your test result is positive.

What is the procedure for completing a daily symptom check?

Each day, students, faculty, and staff coming to campus will be required to complete and report the results of a daily symptom check using apps as described above.


CoVerified Resources

CoVerified User App Tutorial
CoVerified User App Dashboard Tutorial

 

Additional resources

NEC COVID-19 Health & Safety Videos