Mental Health Emergencies

How to Access Emergency Support On-Campus

During business hours: The Health and Counseling Center has a dedicated urgent walk-in hour each weekday from 1pm – 2pm available for students experiencing a mental health crisis. Students experiencing a crisis while on campus during business hours (Monday-Friday, 9am-5pm) should visit the HCC office (241 St. Botolph St, Rm 112) and speak with the office manager to request an urgent appointment with a counselor to determine appropriate treatment.

After business hours, on the weekend, or on a holiday: Students experiencing a mental health crisis on campus after business hours should call NEC’s 24-Hour Campus Security and Dispatch Line at (617) 585-1777 or call 911.

How to Access Emergency Support Off-Campus

Students experiencing a mental health crisis off campus should call 911 or go to their nearest emergency room.

In addition to the mental health services that are provided in the health and counseling center, mental health support options for NEC students are available at NEC through the Assist@NEC program.  

  • For the 24/7 Support Line: 833-434-1217
  • For the Wellness Hub:
  • For free face-to-face telehealth counseling sessions:  833-434-1217