GRIEVANCE POLICY: Any student who believes that he or she has been aggrieved by the application of Conservatory policy or other educational decision should first raise the issue with the faculty member or administrator who made the decision in question. Alternatively, the student may raise the issue initially with the Chair of the appropriate Department. Any grievance should be raised within thirty days of the action or decision that forms the basis of the grievance. The faculty member, administrator or chair will respond within ten academic days of receipt of the grievance. If the student is not satisfied with the response by the faculty member, administrator or Chair, he or she may seek further review from the Dean of Students. Such further review should be sought within two weeks of the initial response by the faculty member or administrator or Chair. The Dean is located at 241 St. Botolph St., Room 224 and the telephone number is (617) 585-1310. The Dean will respond within ten (10) academic days of the receipt of the grievance. If the student is not satisfied with the response by the Dean, he or she may, within ten days of the Dean’s response, seek a final review from the Dean of the College. The Dean of the College’s Office is located at 290 Huntington Avenue, Room 121 and the telephone number is (617) 585-1305. The Dean of the College will listen to the grievance and conduct an inquiry as he sees appropriate and make a determination within thirty days. The Dean of the College’s decision shall be final and binding. The time limits in this policy may be extended by the Conservatory for good reason.